Wonderful small and pretty standard place with competent staff at all times. Excellent location in Saintes, close to the pedestrian area, shops, restaurants, the theater, the Charente river. - Convenient for dining out in the evening.

I would say it's wonderful base for staying and exploring Saintes. The venue is in the centre of the town. La Terrasse, where you can eat lunch, is at a walking distance from the hotel. Every time in Saintes, I choose this place.

Could be a very good boutique hotel but will need a refurbishment.

The staff are very welcoming and really kind people at all times. the rooms are extremely spacious with a fold-out bed for the kids, so that guests have essentials. - I have to mention the great breakfast with decaf espresso. The staff is always friendly and welcoming, ensuring guests feel right at home. the rooms are very spacious and include a fold-out bed for children, making sure guests have everything they need. the breakfast, especially the decaf espresso, is exceptional.

Clean and helpful staff good location. Used hotel for overnight stop whilst travelling through France.

I paid for an upgraded room when I arrived at the hotel, which was larger than normal rooms in France.

Two words: no elevator. After dragging my bag for 15 minutes from the station, I was given a room on the second floor which meant lifting it up 2 flights of steep, narrow stairs. There was no one to help. This hotel needs a small elevator.

The place had a charming traditional atmosphere and the staff were always helpful.

The hotel is conveniently located near the motorway, making it easily accessible.

Secure parking in the town centre and excellent breakfast facilities

Decor tired in the bedrooms

Very friendly staff and very good treatment of our dogs. Great stop off from Spain to England. Would highly recommend

It's a delightful place with very kind staff. the location is great in a beautiful area, right by the city center and restaurants.

Location in old quarter Individuality of room Breakfast

Nothing

Great location, quiet, very bright breakfast room opening onto courtyard. Nice shower and bathroom sink.

Room needed refreshing. When we returned at night, the room had a horrible sewer smell that was coming up out of the drain pipes in the bathroom. It was too late to disturb the staff and change rooms, so we slept with the window wide open on a very cold night. The response we received when we informed the manager of the problem the next day was that he had thought that the problem had been fixed. In other words, it had happened before.

Great location! It's near nice restaurants and cool spots to check out in the town center. You won't have to go far to find shops and more dining options. Plus, the St Pierre Cathedral is just 1 km away. 🏛️

Well located hotel with good staff. Stairs might be a problem for some. Bathrooms old fashioned, but spotlessly clean. Breakfast a bit disapointing.